Privacy Policy

1. Introduction

UseLiveSocial ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at uselivesocial.com (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

This policy complies with applicable US privacy laws including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable.

2. Information We Collect

Information You Provide Directly

• Account information: Name, email address, and password when you register
• Payment information: Billing details processed securely by Stripe (we never store your card number)
• Communications: Messages you send via our contact form
• Creator accounts: Social media usernames you add to track

Information Collected Automatically

• Usage data: Pages visited, features used, time spent on the Service
• Device information: Browser type, operating system, IP address
• Cookies: See our Cookie Policy for details

Third-Party Data

We display publicly available creator data from YouTube, TikTok, Twitch, Kick, and Instagram via their official APIs. This data is public information and is not private personal data.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and manage subscriptions
• Provide, maintain, and improve the Service
• Send transactional emails (account confirmation, password reset, subscription receipts)
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. How We Share Your Information

We may share your information with:

• Supabase: Our database and authentication provider (data stored securely in the US)
• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Resend: Transactional email delivery
• Vercel: Hosting and infrastructure provider
• Law enforcement: When required by law, court order, or governmental authority

We require all third-party service providers to maintain appropriate security measures and to use your personal information only as necessary to provide services to us.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

Cached creator data (public social media stats) may be retained for up to 30 days after your account deletion for operational purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage of passwords (never stored in plain text)
• Multi-factor authentication (MFA) required for all accounts
• Row-level security on our database
• Regular security monitoring and updates

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights (CCPA / US Privacy Rights)

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to Know: Request information about the personal data we have collected about you
• Right to Delete: Request deletion of your personal data
• Right to Correct: Request correction of inaccurate personal data
• Right to Opt-Out: We do not sell personal data, so this right does not apply
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us at admin@uselivesocial.com. We will respond within 45 days.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information immediately.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on the Service. For detailed information about how we use cookies, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We may also notify you by email for significant changes. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: